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Absolutely! Our Knowledge Base allows you to fully customize the CSS code of your knowledge base, and the designs of the following pages:Category PageArticle PageSearch Results Page404 Page (Page Not Found)By fully customizing the design, it means you c...
LiveHelp100's Knowledge Base system allows you to create multiple knowledge bases. Each knowledge base is completely separate from the others. Being able to set up multiple knowledge bases is especially helpful, for example, when yo...
Setting up your knowledge base starts with creating articles. Building a repository of articles is simple by using our WYSIWYG editor. You can also organize your knowledge base articles by category and tag, so that they are easy to ...
The integration between LiveHelp100's Knowledge Base and Live Chat allows you to offer a self-service option through a knowledge base search function within the chat window prior to chatting. Additionally, your agents can have quick...