Common
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Bonus Mechanics & Issues
Topic: Using BonusesRollover Contribution:Sports:Odds must be1.70+.Casino:All games contributeexceptLudo P2P.Usage Order:Bonus balance is utilizedbeforemain balance.Withdrawal:Bonus amounts cannot be withdrawn directly. Only winnings generated from the ...
Game Library & Providers
Topic: Available GamesLive Casino Providers:Evolution, Ezugi, Vivo Gaming, Sexy Gaming, Supernowa, 7Mojos, Winfinity, Pragmatic Play Live.Slot Providers:NetEnt, Red Tiger, Pragmatic Play, Betsoft, Spinmatic, KA Gaming, Evoplay, JILI, Blueprint Gaming (B...
Registration & Login
Topic: Account AccessRegistration Steps:Click "Sign Up".Create User/Pass.Verify Phone Number (OTP).Confirm 18+ and Terms.Login Issues:Invalid Password:Account locks after 3 failed attempts.Forgot Password:Use the "Forgot Password" link to reset via OTP....
General Betting & Casino Rules
Topic: GameplayBet Cancellation:Bets cannot be canceled or modified once placed.Settlement:Settled by respective market providers."Confirmed" Status:Means the bet is pending settlement.Sports Terms:Toss Market:Available briefly before the match start.Re...
Withdrawal Process & Fees
Topic: Cash Out RulesStandard Limits:Daily:INR 1,000 – INR 5,00,000.Per Transaction:Max INR 2,00,000.Frequency:Max 10 transactions per day.Net Deposit Conditions:Net Deposit 20 Lakhs:Max Withdrawal = INR 1,00,000/day.Net Deposit 50 Lakhs:Max Withdrawa...
Account Security & KYC
Topic: Verification SafetyKYC Verification:Status:Not mandatory for all, but recommended for security.Time:Verified within24–48 hoursof submission.How to:Menu Profile KYC Verification.Legality:The platform is a fully licensed, regulated global gaming...
Deposit Methods & Limits
Topic: Adding FundsHow to Deposit:Click "Deposit" on the home page Choose a payment channel.Deposit Limits:Standard:Minimum INR 500 – Maximum INR 5,00,000.Crypto:Minimum INR 300.Processing Time:Funds reflect within30 minutes.Methods:UPI, Net Banking, C...
Deposit Troubleshooting
Topic: Proof of PaymentDeposit Slip Requirements:If requested, a screenshot must show:Date and Time,Amount,UTR Number, andUPI ID.Definitions:UTR (Unique Transaction Reference):A unique code generated by the bank for every transaction.UPI ID:The unique i...
Withdrawal Requirements (Rollover)
Topic: Wagering Requirements1X Rollover Rule:You must wager 100% of your deposited amount before withdrawing.Valid Bets for Withdrawal:Odds must beDecimal 1.10or higher.Win or Loss must exceed10%of the stake.Cancellations:Withdrawals cannot be canceled ...
Withdrawal Limits & tiers
Topic: Cash Out RulesStandard Limits:Daily:INR 1,000 – INR 5,00,000.Per Transaction:Max INR 2,00,000.Frequency:Max 10 transactions per day.Net Deposit Conditions:Net Deposit 20 Lakhs:Max Withdrawal = INR 1,00,000/day.Net Deposit 50 Lakhs:Max Withdrawa...
Bonus Types
Topic: Available OffersWelcome Bonus:Valid 7 days. Locked until Rollover is met.Refill Bonus:Up to 4% on re-deposits. Valid 24 hours. No Rollover required.Cashback Bonus:Up to 4% on weekly losses. Valid 48 hours. Credited on Mondays.Referral Bonus:Valid...
Betting Exchange Rules
Topic: Sports TradingBack vs. Lay:Blue (Back):Betting FOR an outcome.Red (Lay):Betting AGAINST an outcome.Commission:4%on Winnings (Match Odds Market only).Rain Rules:Bets stand if the match is played within48 hours(same format/venue). Otherwise, bets a...